Your Smart ServiceNow Ticket Manager
Boost productivity with advanced filtering, keyboard shortcuts, and smart ticket management for IT professionals
Works with all Chromium-based browsers
Powerful Features for IT Professionals
Everything you need to manage ServiceNow tickets faster and more efficiently
Keyboard Shortcuts
Alt+Q to toggle panel, Ctrl+S to save forms, Ctrl+V to paste images directly into ServiceNow
Advanced Filtering
Multi-select filters, persistent preferences, and smart sorting by last update with separate settings
Dual Floating Panels
Open multiple panels with independent filters, smart snapping, and viewport-aware positioning
Accurate Timestamps
Robust date/time parsing with timezone support and "time ago" calculations that match ServiceNow
Smart Search
Live dynamic search across ticket numbers, descriptions, companies, and call types with instant results
Favorites & Quick Notes
Star important tickets and use Quick Notes workflow with auto-scroll to Work Notes section
100% Private
Runs entirely in your browser with no external data collection or tracking - your tickets stay private
Dark Mode
Toggle between light and dark themes with preferences saved locally for comfortable viewing
Real-time Updates
Live badge notifications, automatic background updates, and celebration when all tickets are resolved
Confused-Deputy Protection
Only your content script can command the helper with secret + origin validation, preventing unauthorized access
Gesture Binding Security
Each paste operation uses a unique nonce, ensuring no third-party scripts can force unwanted actions
Content Spoofing Prevention
Accepts only real images (PNG/JPEG/GIF) with magic number validation, MIME type checking, and 10MB limits
How SN Ticket Manager Works
Transform your ServiceNow experience in three simple steps
Install & Setup
Add the extension to your browser and it automatically detects ServiceNow instances. No configuration needed - it works instantly with your existing setup.
Enhanced Interface
Your ServiceNow interface gets supercharged with advanced filtering, keyboard shortcuts, and smart ticket management tools that integrate seamlessly.
Boost Productivity
Experience faster ticket processing, intelligent automation, and streamlined workflows that help you resolve issues 3x faster than before.
Loved by IT Professionals
Join thousands of IT professionals who have transformed their ServiceNow experience
Sarah Chen
Senior IT Manager
Microsoft
"This extension has revolutionized how our team handles ServiceNow tickets. The keyboard shortcuts alone save us hours every week."
Marcus Rodriguez
DevOps Engineer
Amazon
"The advanced filtering capabilities are incredible. I can find exactly what I need in seconds instead of minutes."
Emily Watson
IT Director
"Our team's productivity has increased by 40% since implementing this extension. It's become an essential tool for our daily workflow."
David Kim
Systems Administrator
Tesla
"The smart ticket management features are game-changing. It anticipates what I need and makes suggestions that actually help."
Lisa Thompson
IT Operations Lead
Netflix
"Finally, a tool that understands how IT professionals actually work. The interface improvements make ServiceNow actually enjoyable to use."
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